Pelissari Axis is a new option for the implementation of the SAP Solution Manager based on the SAP Solution Manager as a Managed Service (SMaMS), for customers who can benefit from the functionalities of this tool, without any need for investing in hardware or software. Pelissari provides this service.
|The monthly cost is fixed, so this provides
better IT budget control.
|No need to make an initial investment
in hardware or software.
|Several services are available, providing enhanced
harnessing from the potential benefits from the tool.
|Protect your SAP investment|
|SAP Solution Manager is always up-to-date
and available 24×7
|There is a low investment in training|
INCIDENT AND PROBLEM MANAGEMENT
Manages incidents and problems in your interface, beginning with the original occurrence (the user opens a ticket) ranging until the solution, reestablishing the services with agility and minimizing the impact on the business. There is the availability of reports and data retrieval, providing better management and control, assuring quality services and availability as stated in your SLAs.
Centralizes business process documents and technical information on your SAP and non-SAP solutions, in order to guarantee transparency, efficiency, and collaboration.
EARLYWATCH ALERT (EWA)
Triggers alerts and implements proactive corrective measures on serious technical problems, and keeps the individual components of the SAP system operating effectively.
Have an overall view of the maintenance activities of your System Landscape. Downloads are enabled and the implementation of diverse support and enhancement Packages are available.
Guarantees the remote accessibility of all your products by SAP, thereby cutting costs and speeding up problem solving.
Get in touch and learn about other services provided by Pelissari.